When your work turns heads on Instagram but your profits don’t match…
We recently worked with a brilliant local landscaping business. They’re market leaders in the area. Stunning transformations, top quality finishes, and their photos absolutely smash it on social media.
But there was a problem: They weren’t making the profit this level of work deserved. So we rolled up our sleeves and got to the root of it and identified three key areas of change
- First, we designed a new quoting system that properly captured all costs, not just materials and labour, but the overlooked indirect costs too.
- Then we introduced a simple time and motion tracking process. This gave live feedback from the ground, helping refine quotes over time so they reflected reality, not guesswork.
- Finally, we uncovered something big. In their drive for perfection and customer satisfaction, they were often going above and beyond adding extras without charging, just to make sure the customer was delighted. So we helped them build these into the process too with clearly priced options for those extras, giving customers more choice and the business a better return.
The result? More accurate quotes, healthier margins, and no more undercharging for excellence.
Sometimes, great businesses don’t need to work harder they just need their systems to catch up with their standards.
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